Category Archives: Content Strategy & UX
How Twitter Won My Heart
Many years ago, I wrote an article entitled “What’s Wrong with Twitter?” The article was never published, in large part because I couldn’t come up with a strong thesis. All that I knew for certain was that this particular form … Continue reading
Twenty Things I’m Glad I Learned On My Own
There are plenty of articles telling us what authors wish they had known in their early twenties. But to be honest, I’m grateful for what I didn’t know then. It’s been fun learning along the way. So, here’s my list. Twenty things … Continue reading
UX and IXD
What is the difference between user experience design and interaction design? Many people ask the question, and for every question there are infinite answers. As such, there’s been a fascinating discussion taking place on LinkedIn over the past few weeks, … Continue reading
Knitting: The Web Design Metaphor
I rarely think about web design, UX, or content strategy when I’m knitting. In fact, I knit as a way to zone out and think about anything but work. But this weekend, while working on an owl hat, I was struck by … Continue reading
Alphabetical, Unintentional, URL Acrostic
The great and powerful Margot Bloomstein wrote a thought-provoking article on what I like to call “anecdata.” Anecdotes, which too many people confuse with data. She concluded her article with a “personal acrostic,” which in turn was inspired by Josh … Continue reading
UX Kitteh
My inner Grammar Nazi has always cringed at I can Haz Cheeseburger memes, but my love of UX humor trumps that today. Last week, I experienced the wonder that is UX Kitteh, shared through Twitter by Christina Wodtke. Then I … Continue reading
It’s Not What you Write, It’s Who you Write for
Any new business has to ask themselves: “what should we write about on our website?” More specifically, many companies find themselves saying “Let’s start a blog! Now, what should we write about?”
Why do bad websites happen to good people?
“It used to be that the writers read their own work. But he had changed that. Many a bad paper was praised because its author was a dramatic reader. And many a possible literary treasure was lost to the world … Continue reading
A Method to the Madness
“Websites still have the same problem they’ve always had: Writing good, consistent content that people care about is hard.” – Justin Jackson (@mijustin on Twitter) It’s very chique right now to acknowledge that our job is hard. We’re not wizards, and … Continue reading
A Confab Recap
I know, I know, I’ve already written quite a bit about Confab. But to be honest, it’s such a great conference that it’s hard not to geek out over it. Here marks the end of my official Confab 2013 Recap, … Continue reading